Privacy Policy

This Privacy Policy outlines how Illuminations India Inc. ("Illuminations India", "Company", "we", "our", or "us") collects, processes, stores, and protects personal data when you visit our website (illuminations-india.com), interact with our distribution and retail onboarding portals, submit commercial inquiries, or communicate with our corporate office.

Established in 2017, Illuminations India Inc. operates a pan-India brand distribution network spanning general trade, modern trade (national & regional), defense & paramilitary canteens (KPKB & CSD), and leading quick-commerce/e-commerce platforms. We value the trust placed in us by consumers, brand partners, super stockists, distributors, and retailers, and are committed to complying with the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 of India.

We collect information necessary to deliver our services, process commercial inquiries, maintain secure accounts, and support brand partners and retailers across India:

We process collected data exclusively for legitimate business, legal, and operational purposes:

• Account Setup & Authentication: To establish and verify user identity, manage authenticated sessions, and prevent unauthorized account access.
• Commercial Operations & Network Expansion: To evaluate distributor and retailer applications, coordinate stockist territories across India, and fulfill business inquiries.
• Customer & Partner Support: To respond to your inquiries, deliver technical support, and communicate logistical or supply-chain updates.
• Platform Reliability & Security: To monitor system uptime, conduct vulnerability audits, prevent distributed denial-of-service (DDoS) attacks, detect fraud, and maintain access logs.
• Statutory & Regulatory Compliance: To comply with applicable Indian laws, tax regulations, and lawful governmental mandates.

We treat your personal information with strict confidentiality. Illuminations India does not trade, sell, or rent personal data. Disclosures are strictly limited to:

• Service Providers & Technical Infrastructure: Trusted cloud hosting providers, secure database platforms, and transactional communication infrastructure bound by strict non-disclosure and security covenants.
• Legal & Law Enforcement Obligations: If mandated by a court order, summons, regulatory authority, or law enforcement agency acting under statutory Indian authority.
• Protection of Vital Interests: To investigate and defend against fraudulent activities, unauthorized system intrusion, or threats to physical safety.
• Corporate Restructuring: In the event of a merger, acquisition, or restructuring of Illuminations India Inc., with prior notice provided to affected users.

We implement robust technical, organizational, and physical safeguards designed in accordance with Rule 8 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011:

We retain personal data only for as long as is necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, tax, or reporting requirements under Indian law.

• Account & Registration Data: Retained while your account remains active. Upon deactivation or upon receipt of a deletion request, data is permanently erased within thirty (30) business days.
• Inquiry & Commercial Records: Retained for three (3) years to manage distributor relationships, trade communications, and commercial records.
• Technical Server Logs: Rotated and automatically purged on a rolling 90-day cycle, unless required for ongoing security incident investigations.

Under the Indian DPDP Act 2023 and applicable privacy frameworks, you have significant rights regarding your personal information, including the right to access, rectify, port, and delete your personal data, as well as the right to withdraw previously granted consent.

We use cookies and local browser storage strictly to ensure our website functions correctly, maintain authenticated sessions, and measure aggregate traffic.

• Strictly Necessary Cookies: Essential for session authentication, navigation, and security controls.
• Functional Cookies: Remember your interface preferences (such as form inputs or theme settings).
• Analytics: Anonymous aggregated performance metrics to evaluate page loading speed and improve navigation.

You can configure your browser to block or alert you about cookies; however, disabling strictly necessary cookies may impair authentication and access to portal features.

Illuminations India's website and commercial distribution services are directed solely at individuals who are at least 18 years of age and legally competent to enter into binding contracts under the Indian Contract Act, 1872. We do not knowingly solicit or collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately for prompt deletion.

Illuminations India Inc. operates in full compliance with Indian data protection and cybersecurity standards:

• Digital Personal Data Protection Act, 2023: We act as a Data Fiduciary, ensuring that personal data is processed lawfully on the basis of clear consent or legitimate uses recognized under the Act.
• Information Technology Act, 2000 & SPDI Rules, 2011: We maintain certified reasonable security practices and procedures for sensitive personal data or information.
• Right to Nominate: In accordance with the DPDP Act, data principals have the right to nominate another individual who shall exercise their data rights in the event of death or incapacity.

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the contact details of our designated Grievance Officer and corporate contact are set forth below:

We reserve the right to periodically amend this Privacy Policy to reflect modifications in our legal obligations, business operations, or technological advancements. Any alterations will take effect immediately upon posting to this URL, marked with the updated date at the top of this page.